Shipping within the Netherlands:
We do our utmost best to dispatch your order as soon as possible. Within 1-2 business days after your order conformation we hand over the package to Post.nl.
Pick up:
It is possible to pick up your order at our shop in Noordwijk.
LAVI
Hoofdstraat 18C
2202 GD Noordwijk
Free shipping Jewellery within the Netherlands:
The orders above €50,00,- will be shipped for free. This only counts for shipments within The Netherlands.
For Jewellery orders under €50,00 applies:
If you opt for the mailbox option, your order will be sent as a letter shipment and you will be charged €2,50. We will send your order in a padded envelope. The mailbox option is at your own risk. LAVI does not have any effect on delays, loss, damages or incorrect sorting / delivery of the postal item and cannot be held responsible.
You pay for a package €3,95 shipping charges. We ship these packages with a track and trace code. You can follow your shipment via the Track & Trace.
Shipping outside The Netherlands: Euro Zone: Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, Monaco and Sweden.
You pay for a package €5,95 shipping charges. Above €150,00 fre of charge. We ship these packages with a track and trace code. You can follow your shipment via the Track & Trace.
Worldwide:
You pay for a package €23,00 shipping charges. Above €250,00 free of charge. We ship these packages with a track and trace code. You can follow your shipment via the Track & Trace.
Track & Trace shipping Clothing:
You pay € 3.95 shipping costs for a package shipment with us. For orders within the Netherlands above € 50.00 no shipping costs will be charged.
We ship these packages with a Track and Trace code, so that we can be sure that you receive the order. You can also monitor your shipment via the Track & Trac
In brief:
Netherlands:
Standard: €2,50 (> €50,00 free of charge)
Track & Trace: €3,95 (> €50,00 free of charge)
Euro Zone: Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, Monaco and Sweden.
Track and trace: €5,95 (> €150,00 free of charge)
Worldwide:
Track & trace: €23,00 (> €250,00 free of charge)
Clothing within The Netherlands:
Track and trace: €5,95 (>50,00 Free of charge)
Exchange Orders
Do you wish to exchange your purchase for any other item of LAVI Collection? That's not a problem! Send an e-mail with your details to [email protected]. Please indicate the order number in question and the item you desire. When LAVI has received your parcel, we will dispatch your new order free of charge within The Netherlands.
Return Orders
If the item is not quite what you had in mind? You can return it within 14 days after purchase. Send an email with your data, order number and reason for returning your order to: [email protected]
All of our products are provided of a seal. It is possible to try out our products without removing or destroying this seal. Products with a broken or removed seal cannot be returned and will not be refunded, keep this in mind while trying the products.
All costs for return shipments are for the customer. We advise to make use of registered mail for this. After receiving back the products in original state and with the seal still on it we will refund the money within 14 days.
The return address is:
LAVI
Hoofdstraat 18C
2202 GD Noordwijk
The Netherlands
Sale items:
SALE items are not refundable.